QUESTIONS TO ASK A DECOR RENTAL COMPANY BEFOREYOU SIGN A CONTRACT

Planning a wedding involves numerous decisions, and choosing the right decor rental company is a crucial aspect of creating a memorable and beautiful celebration. Here is a list of common questions that a bride and groom might want to ask a decor rental company before making a booking.

Availability

• Is our wedding date available?
• How far in advance should we book your services?

Portfolio and References

• Can you provide a portfolio of previous weddings you've decorated?
• Do you have any client references we can contact?

Customization

• Can your decor be customized to match our wedding theme and colors?
• Are there extra charges for customization?

Rental Items

• What decor items do you offer for rent?
• Do you have a catalog or list of available items with prices?

Delivery and Setup

• How will the decor be delivered to the venue?
• Is setup included in the rental fee, or is it an additional cost?

Timeline

• What is the timeline for setup and teardown on the wedding day?
• Will you coordinate with the venue regarding setup logistics?

Insurance and Liability

• Do you have liability insurance?
• What happens if any items are damaged during our event?

Payment and Fees

• What is your pricing structure?
• Are there any hidden fees that we should be aware of?
• What is your payment schedule?

Cancellation and Refund Policy

• What is your cancellation policy?
• Is the deposit refundable under certain circumstances?

Logistics

• How do you handle logistics for multiple events on the same day?
• What is your policy if our wedding runs longer than expected?

Theme and Style Guidance

• Can you provide guidance on selecting decor that complements our theme and style?
• Do you offer design consultations?

Return Process

• How is the return process handled after the event?
• Do we need to do anything to prepare the items for return?

Weather Contingency

• What happens if our wedding is outdoors and there's inclement weather?
• Do you have contingency plans for unexpected circumstances?

Substitutions

• What happens if a specific item we requested is not available on our wedding day?
• Are there substitute options available?

Additional Services

• Do you provide any additional services, such as lighting or floral arrangements?
• Can we bundle services for a discounted rate?

​Asking these questions will help ensure that you and the decor rental company are on the same page and that your wedding decor dreams come to life seamlessly.

You can receive our brochure of packages and rental rates here.